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If the virus you've been infected with is old and well-known, there will very likely be a "removal kit" on the Symantec Security Response website which you can download, install, run, and be done. If this is true, if you're lucky, you'll save yourself a lot of time and trouble.
If you don't have the necessary software (Operating System disks, software disks, device drivers), and have no way of getting them, then attempting to repair the system is the only option you have. It's very important to keep the system installation and repair disks that come with your computer. If you didn't receive such disks, then your repair options are much more limited.
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OIT no longer offers no-cost virus removal services. The closest thing to this is University Computer Services, which does offer a competitively priced operating system reinstallation service.
If the virus or worm is based on the latest technology, it probably didn't come in alone. It likely contains one or more trojan horse programs to replace programs you trust, and the ability to fake the results of virus scans, task manager results, and other programs commonly used during a virus cleanup.
Removing these programs effectively wipes out all evidence of the intruder's actions on your system. If you wish to investigate and prosecute, you may not be able to.
Though you may find and remove one (or two, or three . . . ) infected files from the system, you might not get all the viruses or worms, and end up infecting your friends and neighbors when you attempt to rejoin the network.
If you do remove all the actual viruses or worms, your operating system could still have been riddled with back doors, designed to grant the intruder easy access to the system in the future.
If you attempt to regain control of your system and fail, you might be forced to perform the clean system reinstallation you tried to avoid in the first place. Avoiding the solution could drag out the problem over weeks or even months.
There is literally no way to be absolutely certain your machine isn't still infected. This can be nerve-wracking.
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